Bruce is a proven performer in achieving results through people. He is a specialist in the design, delivery and management of Service and Sales Strategies, Change Management and Personal Leadership.
He brings to the professional speaking environment a diverse and successful career. Managing his own businesses since his teens, he has confirmed his business acumen in the areas of retailing, service, wholesale operations and real estate. By age 24 he had established his own million-dollar network of businesses.
Bruce has worked extensively in improving the sales outcomes of a wide cross section of industries. His proven practical experience gets positive long-term results. In 1996, one of his key clients engaged him as General Sales and Operations Manager to apply the principles that he teaches. The result was his recognition as the number one Sales Manager in Australia and the profitable increase in market share from 17% to just over 32%.
An author and professional speaker, he has an extended track record of working with a wide range of private and public organisations and industries, both in Australia and overseas. Some of his major Australian clients include AMP, The Brisbane City Council (7000 employees), Australian Rugby Union, Mobil, Credit Union Australia, Holden, The Australian Swimming Coaches Association, The Australian Society of CPA’s, Nestle and Flight Centre Ltd.
Bruce’s unique understanding of our ability to relate to one another in the workplace and at home is what sets his work apart and gives a very practical and timely insight into the human side of the corporate environment.
His enthusiastic, entertaining and hands-on approach has resulted in 100% of his work being generated from repeat and referral business, which is of course the strongest possible testimony of his skills.
- Managing and Creating a Dynamic Customer Service Team
- Currently Accredited in: Leadership Impact 360º (LI), Lifestyles Inventory 360º (LSI), Neuro Linguistic Programming (NLP), MBTI, Herman Brain Dominance
- Leadership in Action & Coaching for Performance
- Strategic Leadership
- Successful Change Management