As the Business Services Manager for TLD, Natalie manages the office finance operations.
Previously she was an Operations Manager for one of Australia's premier Adventure Travel Organisations. This allowed her to hone her skills in systems planning, field management and operations. She also spent a fair amount of time in the field in other countries including Tanzania, Kenya, Morocco and Nepal in working with local operators and ensuring successful logistics coordination.
In communicating with clients, she takes a creative approach to ensuring that their needs are understood and keeps them up to date on program accomplishments. She also ensures invoice and accounts are kept up to date and works with accounts departments ensuring a smooth integration with your financial operating systems. Natalie provides the TLD team with office and logistics support and training materials distribution.
She is a passionate person that quickly develops strong relationships with clients and staff alike.